Subscription Growth Manager

Kinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with 20 million users worldwide.🌍 We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations. 🎮 At Kinguin, we are committed to innovation and pushing the boundaries of what's possible in gaming. Our team is made up of people from diverse backgrounds and skill sets, all united by their love of gaming and desire to create the best possible platform for our customers. 🚀

If you value having 🧡 Passion, Care & Impact 🧡 in your daily work, you will fit great in our team! You can read more about our values and work here. 

Let's shape the future together and make gaming accessible and inclusive for everyone! 🤜🤛

• Develop and optimize subscription strategies (packages, pricing, bundling).
• Define and track key KPIs (MRR, ARPU, CLTV, churn, conversions).
• Collaborate with Product, Tech, Marketing, and Data teams to improve UX.
• Grow the paying subscriber base while ensuring cost efficiency (CAC vs LTV).
• Plan and execute retention, upsell, and cross-sell initiatives.
• Lead testing and experimentation (A/B, pilots) to optimize results.
• Manage pricing, promotions, and package design.
• Analyze market trends and competitor benchmarks.
• Report on performance (sales, churn, retention, revenue).
• Implement tools to support growth (CRM, automation, payments).
• Explore and test new monetization models (freemium, premium tiers, bundling).

• Proven experience in subscription or digital business models preferably in e-commerce or gaming industry.
• Strong analytical skills and proficiency in interpreting KPIs (MRR, ARPU, CLTV, churn, CAC vs LTV) to drive data-informed decisions.
• Expertise in pricing strategies, retention, and customer lifecycle management, including upsell/cross-sell initiatives.
• Cross-functional collaboration skills, with experience working closely with Product, Tech, Marketing, and Data teams to improve user experience and performance.
• Hands-on experience with experimentation and tools (A/B testing, CRM, marketing automation, payment platforms) to optimize acquisition, retention, and revenue growth.

• Remote work within flexible hours.
• Flexibility in contract options. 
• Monthly bonus opportunities tied to marketplace results.
• Comprehensive benefit package:
  • Private Medical Healthcare (Enel-med).
  • Life Insurance (PZU) - possibility to take part in a group insurance.
  • Online Benefit Platform (120 points = 120 pln on MyBenefit).
  • Mental Health Platform (Nilo).
  • Sports Card (Multisport).
  • Two 50% discount codes for games every two months.
• Seniority program (yearly discount code, up to 10 additional paid days off, bonus for 2, 5, 10, 15, and 20 years anniversary).

1. People interview (45 minutes)
2. Interview with the Hiring Manager (30-60 minutes)
3. Interview with the CEO (30-60 minutes)
4. Decision