Success Manager

Kinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with 20 million users worldwide.🌍 We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations. 🎮 At Kinguin, we are committed to innovation and pushing the boundaries of what's possible in gaming. Our team is made up of people from diverse backgrounds and skill sets, all united by their love of gaming and desire to create the best possible platform for our customers. 🚀

If you value having 🧡 Passion, Care & Impact 🧡 in your daily work, you will fit great in our team! You can read more about our values and work here. 

Let's shape the future together and make gaming accessible and inclusive for everyone! 🤜🤛

• Build and nurture strong relationships with key partners to drive revenue, margin, and hit targets.
• Collaborate with internal teams to align actions with company and team KPIs.
• Own monthly, quarterly, and annual results for your partners, supporting the team in reaching goals.
• Identify and remove obstacles, propose solutions, and prioritize tasks to help the team succeed.
• Plan joint marketing campaigns with partners and marketing teams, focusing on measurable outcomes.

• 5+ years in client account management with proven partner revenue growth.
• 2+ years as an Account/Success Manager, ideally in fintech.
• Strong leadership, communication, and stakeholder management skills.
• Hands-on experience in daily client interactions and account ownership.
• Analytical skills with proficiency in tools like Looker; understanding of payment processes is a plus.
• Experience in high-risk industries is a bonus.
• Fluent in English 
• Willingness to travel for business trips and industry events.
• Experience in basic marketing collaboration with partners, including the ability to coordinate joint campaigns, promotions, or partner activations to help drive traffic and increase revenue.

• Remote work within flexible hours.
• All the tools and equipment necessary to perform your duties.
• Monthly bonus opportunities tied to marketplace results.
• Mental health support platform (Nilo).
• Free English lessons via online platform.
• 50% discount codes for games every two months.
• Seniority program (yearly discount code, up to 10 additional paid days off, bonus for 2, 5, 10, 15, and 20 years anniversary).

1. People interview (45-60 minutes)
2. Interview with the Hiring Manager (30-60 minutes)
3. Feedback + decision